There has to be a better way. It’s the founding principle for Mark and the Mycare team. Mycare was born of a personal experience organising support and care for his elderly parents as they faced dementia, disability and frailty. His goal is to make the experience easier and smarter for others. Mark has spent the last 16 years founding, investing in and growing technology companies. Prior to that he specialised in corporate and technology law.
Rob is a technology specialist with a proven track record of delivering innovative solutions and services that customers love. As the architect of Mycare’s platform, he heads the highly-skilled tech team to provide an intuitive experience for everyone using Mycare. Rob previously worked at Intergen as Head of Cloud Solutions and led a number of projects including the Enterprise Content Management (SaaS).
Laurie brings a lifetime of understanding to Mycare, and provides invaluable insight to how Mycare can better support New Zealanders caring for loved ones. Her own experiences of supporting family members motivated her to start Carers NZ, a national not for profit, in 1995.
Diana is the wordsmith of the Mycare team, helping to spread the news about the superb service that Mycare provides. With a background in marketing and sales for an in-home childcare agency, she knows that being a care and support worker is more than just a job; you become an integral part of a family and a community.
Amy’s someone you put on your ‘go-to’ list. While honing her helping skills at two of Auckland’s DHBs, she saw too many people struggling to maintain independence at home due to a lack of choice and flexibility. Amy joined the Mycare team to provide invaluable support to our customers by phone and email. She also works closely with our IT gurus to ensure Mycare is easy for everyone to use.
Linda’s goal? To provide the best possible support to our customers and market partners. Chat to Linda, and you’ll feel yourself smile. She’s warm, caring and passionate. And she’s worked in the healthcare industry so she gets it. Linda will do her best to help you to unravel any questions you might have.
Angela is an Auckland native, and joined the Mycare team in September, 2016. She’s had years of customer service experience in the dental industry, and will support you every step of the way so you get the best out of Mycare. Outside of work, Angela loves to sing and is a member of the Greater Auckland Chorus.
With a passion for helping people and a keen interest in computer programming, Sean is the ideal support for our customers as they get their profiles set up on Mycare. Sean describes himself as a Ko-wi (Korean Kiwi) and as well as being a bit of a tech geek, he also gets a kick out of playing soccer.
Graham was the founder of Appserv, a company providing tailored IT solutions to businesses, and was CEO until 2016. Appserv was purchased by Spark in 2014. With plenty of hands-on experience in building a business that challenges the industry norms, he supports the Mycare team in its strategic growth and technology.
Mark has been part of the Mycare team since its inception and plays a key role in shaping Mycare’s business strategy. Mark is currently Chairman of Spark and Willis Bond Capital, director at ANZ Bank NZ and Freightways, and on the advisory board to NZ Treasury. Mark has experienced first-hand the challenge of supporting family in their care needs and sees Mycare dramatically changing how and where people find at-home support.
Kevin was inspired to join Mycare’s directors when he saw that Mycare would disrupt the traditional at-home care model, by providing people with more choice, workers with better pay opportunities and the government with better value. Kevin’s also a director of Winnow Software, and has a proven track record of creating and delivering world class software products, particularly in the security industry.
With a professional background spanning financial services, telecommunications and agriculture, Theresa joined the Mycare board in December 2016. She was Chief Executive and Managing Director of Telecom (now Spark) for 8 years and is a co-founder and board member of My Food Bag, one of New Zealand’s fastest growing start-ups. She is currently Chair of AIA Australia and the Wellington SPCA, and on the board of the National SPCA.
Mycare is changing the way people find support in New Zealand. Not only are we helping people to find the support they need in their own community, we’ve also built tools to help them manage their ongoing care needs.
Mycare founders Mark Jeffries, Laurie Hilsgen, Rob Stewart and Chris Mathews first started working on the Mycare concept in September 2013. From there, the idea grew into New Zealand’s first online marketplace connecting people to a nationwide network of helping hands.
With thousands of people registered with Mycare, we are now New Zealand’s largest online community for home support services.